Privacy policy

This Privacy Policy explains how [GABBI PTY LTD] ABN [35 698 322 842] ("GABBI PTY LTD", "we", "us") collects, uses and protects your personal information. We respect your privacy and handle your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information we collect

Information you give us when you request a preview, sign up, or contact us:

  • your name and business name;

  • your email address and phone number;

  • any content, images or details you provide for your website; and

  • billing information (processed securely by our payment provider — we don't store your card details).

Information we collect automatically when you visit our site:

  • basic analytics such as pages visited, browser and device type, and approximate location; and

  • cookies and similar technologies (see clause 6).

2. How we collect it

We collect personal information directly from you (through our website forms, email, or phone) and automatically through analytics tools when you use our website.

3. Why we collect and use it

We use your information to:

  • respond to your enquiry and build your free preview;

  • deliver, set up and maintain your website, domain, email and related services;

  • process payments and manage your account;

  • provide support and send service-related updates; and

  • improve our website and services.
    We will only use your information for the purpose it was collected, a related purpose you'd reasonably expect, or as permitted by law. We don't sell your personal information.

4. Who we share it with

We share information only as needed to provide our service, with third-party providers such as:

  • [Framer] — website hosting;

  • [Google Workspace] — email;

  • [your domain registrar] — domain registration;

  • [Stripe] — payment processing; and

  • [Google Analytics] — website analytics.
    These providers handle your data under their own privacy terms. We don't disclose your information to anyone else except with your consent or where required or authorised by law.

5. Overseas disclosure

Some of our providers (such as those above) may store or process data on servers located outside Australia. Where this happens, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

6. Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, though some parts of the site may not work as well.

7. How we protect your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access — including using reputable providers and secure connections. No method of transmission over the internet is completely secure, but we work to keep your information safe.

8. How long we keep it

We keep your personal information only as long as needed for the purposes above, or as required by law (for example, tax and business records). When it's no longer needed, we take reasonable steps to delete or de-identify it.

9. Accessing and correcting your information

You can ask us to access or correct the personal information we hold about you at any time. Contact us using the details below and we'll respond within a reasonable time. There's normally no charge, and we'll let you know if any verification is needed.

10. Complaints

If you have a concern about how we've handled your information, please contact us first (details below) and we'll work to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with an updated date.

12. Contact us

[GABBI PTY LTD] · [hello@gabbi.com.au]